Hotel employees

Learn what you really need!

“Conquer the hearts of the German guests.”

Discover our tailor-made online German course for hotel employees and take your career in the hotel industry to the next level. With our innovative learning concept, we offer you the opportunity to acquire German language skills flexibly and effectively without losing valuable working time.

Our unique program relies on highly qualified private coaches who are available to you via mobile phone via WhatsApp, Telegram and Zoom. This individual support allows you to maximize your learning progress while integrating it seamlessly into your everyday professional life. No matter whether you work at the reception, in the service area or are responsible for housekeeping - our coaches design the lessons to suit your specific needs and requirements.

What makes our German course so special?

- Flexible learning: You determine your learning pace and decide when and where you want to learn. Our coaching sessions are individually tailored to you.

- Practice-oriented content: We offer you relevant learning content based on the requirements of your daily work routine. From guest contact to routine communication in the hotel - our course will help you to express yourself confidently and fluently in German.

- Cultural understanding: In addition to the language, we also give you valuable insights into German culture and mentality. This will enable you to better understand guests from German-speaking countries and respond to their needs.

- Efficient learning methods: With proven techniques and interactive exercises, we support you in improving your German quickly and effectively.

Invest in your professional development and take part in our German course for hotel employees. Increase your service quality, open up new professional opportunities and impress your international guests with your German skills. Start your journey to a successful career in the hotel industry today. Register now and discover the fascinating world of the German language and culture.

Parcel service

• Wednesday - Friday - Sunday Zoom meeting. 9 a.m., 1 p.m., 9 p.m. / 90 min.

• Zoom meetings with the community, communication exercises, group tasks and more.

• Telegram group (daily learning material, videos, voice messages, exercises, quizzes etc.)

• Daily motivation and control from the coach
  

• Daily contact with personal coach via WhatsApp

• Free and fluent speaking

• WhatsApp 24 hour service
  

• Personal German coach

• Learning material + solutions

Course content

- General terms and concepts in the hotel sector

- Understanding and processing reservations

- Service for guests at the reception

- Familiarity with room categories, baggage handling

- Service-oriented communication and guest greeting

- Fulfilling guests' wishes in the restaurant

- Operation, organisation and service in the restaurant

- Understanding menus and ordering

- Handling customer information and orders

- Cleanliness and order in the room Technical terms

- Understanding room categories

- Service-oriented communication and guest greeting

- Terms for problems

- Conducting discussions and moderating events

- Understanding guest wishes regarding leisure activities

- Dealing with children and families

- Adaptability and problem solving in the hotel sector

Please note that the course plan can be flexibly adapted to the individual needs and learning goals of the participants. The focus is on developing practical skills for business use and improving individual language skills.

Choose your level before purchasing: A1 and A2 learn together, as do B1 and B2. The topics can be tailored to the individual participants and continued.

This course can be canceled monthly at any time !

Start your language journey with us today and discover the joy of effective and practical learning.