waiter-restaurant employee

In this course, you will learn all the important vocabulary and phrases that you need in everyday restaurant life. Whether greeting guests, ordering or communicating with the team - here you will get the language skills you need for a smooth job. The course is aimed at everyone who works or wants to work in the catering industry and will help you to communicate confidently and professionally in German.

Parcel Service:

• Course start: Immediately
• Duration: 4 weeks
• Max. 20 participants per Telegram group
• 7 days a week / 24 hours
  
• videos
• voice messages
• quiz
• motivation
• Free and fluent speaking
  
• WhatsApp 24 hours

Course content:

Welcome and Introduction
Welcoming and seating guests
Polite wording and hospitality
Introducing the restaurant (specialties, daily offers)

order entry
Introduce menus and make recommendations
Take orders: drinks, starters, main courses, desserts
Inquiries about special requests (e.g. allergies, diets)

table service
Bring your order, ask questions (e.g. "Would you like something else?" or "Did you enjoy it?")
Correct serving of drinks and food
Handling repeat orders and special requests

Payment and completion of the service
hand over the invoice and receive payment
"Would you like to pay by card or cash?"
Politely accept tips and thank them
Farewell: "Goodbye" or "Have a nice day!"

communication with the team
Important expressions for communicating with chefs and other waiters
forward orders to the kitchen
Coordination with other service staff (e.g. "Table 5 still needs water!")

problem and conflict resolution
Dealing with complaints (e.g. cold food, wrong order)
Apologize and offer solutions
"We're sorry, how can we do better?"

Important technical terms and phrases
Wines, dishes, preparation methods (e.g. "medium", "well done")
Special terms for international guests (e.g. "vegetarian", "gluten-free", "vegan options")

Cultural peculiarities in gastronomy
How to Stay Polite and Professional in Germany
Dealing with different guest groups (e.g. tourists, regular guests)
The importance of punctuality, politeness and order in German service

At the end of the course, you will be able to communicate confidently and confidently in German in a restaurant environment, whether greeting guests, taking orders or solving problems. The course will help you to express yourself professionally and friendly in every situation.

Perfect for you if you want to work in the catering industry or are already working there and want to improve your German skills!