Hotel employees

Invest in your professional development and join our German course for hotel employees.

Do you want to work in better hotels, earn a higher salary and more tips? Do you want to learn more in your profession and no longer be considered a beginner? Do you want a change of position to a completely different or higher role? Show your German skills and achieve your goals!

Improve your service quality, work for better hotels, open up new career opportunities and impress your international guests with your German language skills – all conveniently via Telegram.

Exciting content daily from a private teacher. We rely on highly qualified private teachers who are available to you via Telegram. Thanks to this individual support, you can maximize your learning progress and integrate it into your daily work. Whether you work at the reception, are active in the service area or are responsible for housekeeping - our teachers adapt the lessons exactly to your needs and requirements.

Package Service

• 🟢 Course Start: Immediately
  ⏳ Duration: As long as you want

• 👥 Max. 10 Participants: In small groups, you can learn individually and exchange ideas effectively.

• 💻 Video calls 2x per month for 60 min

• 📅 Availability: 7 days a week, with 8 hours of active learning per day – followed by Q&A sessions, games, group work, and other exercises to reinforce what you've learned.

• 🎥 Videos & Voice Messages: Short, instructive units for your mobile learning.

• 📝 Quizzes & Exercises: To consolidate what you've learned and measure your progress.

• 💪 Motivation: Your teacher will be by your side, motivating you and helping you to stay on track.

• 🗣️ Free & Fluent Speaking: Regular practice will make you more confident in communication.

• 📱 WhatsApp Course Support: Ask organizational questions, receive course updates, and stay informed about important announcements.

• 📚 Exclusive Learning Materials: Access to practical materials that help you apply what you've learned directly.

Course content

• General terms and connections of terms in the hotel industry
• Understanding and managing reservations
• Guest service at the reception

• Familiarity with room categories, luggage handling
• Service-oriented communication and guest greetings

• Fulfilling guest wishes in the restaurant
• Service, organization, and service in the restaurant
• Understanding menus and orders
• Handling customer information and orders

• Cleanliness and order in the room - technical terms
• Understanding room categories
• Service-oriented communication and guest greetings
• Terms for problems

• Conducting conversations and moderating events
• Understanding guest wishes for leisure activities
• Dealing with children and families
• Adaptability and problem solving in the hotel sector